Sunday, December 17, 2006

Getting Human for the Holidays

You may be aware of this site already, but if not, consider this a gift for the holidays:

Have you ever called a big company, trying to do business by phone, only to
- have to press an endless number of codes?
- have to decide between preset menu choices that don't have anything to do with your reason for calling?
- never reach a human being?

If you are crazed by the difficulty in reaching a human being when you do business by phone with big companies, try going to Get Human ( )before you make your next call. Paul English, the founder of Get Human, certainly struck a chord with other humans when he first started posting methods to bypass the computers on his blog. What he started has grown into an advocacy movement that has attracted millions of followers. The blog became a Web site with a good-sized database on it.

So, if you are in the U.S., and want to go directly to the database for Get Human, just click here.

That will take you to a list of many big companies, with instructions to help you quickly connect to a human being.

Photo above courtesy of Paul Middlewick, from


Unknown said...

This is wonderful. My kids give me a hard time for yelling at the phone that I want a person!

Happy holidays

Jan Burke said...

Glad to be of help, Lois -- hope your holidays were happy!